Shipping policy

🚚 Shipping Policy

Thank you for shopping at seenewpaw! We strive to deliver your pet's favorite products as quickly and reliably as possible.

📦 Processing Time

All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation.
  • Note: During peak seasons or major holidays, processing times may be extended. We appreciate your patience.

✈️ Shipping Time & Cost

We offer shipping to the US, Canada, UK, Australia, and most countries worldwide.
  • Standard Shipping: 7-15 business days (Free on orders over $50).
  • Express Shipping: 3-7 business days (Additional fee calculated at checkout).
Important: Delivery times may be slightly delayed due to customs clearance, weather conditions, or carrier issues, which are beyond our control. Remote areas or islands may incur additional shipping fees.

📧 Tracking Your Order

Once your order ships, you will receive a shipping confirmation email containing your tracking number.
  • Tracking Update: Please note that it may take 2-5 business days for the tracking information to become active and update on the carrier's official website.

❓ Questions?

If you have any questions about shipping, feel free to contact us at mail to:jingyilou@outlook.com anytime. We're here to help!